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Costs, shipping times and delivery times.

1. Items in stock: Costs, shipping and delivery times

These products are marked on the corresponding item sheet as: Items in stock


Shipping costs:

- FREE shipping from 499,00 € VAT included.

- The shipping cost is € 9,90 + VAT for amounts less than € 499,00.

Shipping and delivery times:

After placing your order, the products will be shipped within 24 business hours via SDA or DHL**.

In turn, the courier service guarantees delivery within 4/5 working days in ALL of Europe.

** In case of payment by bank transfer, the goods will be shipped immediately after receipt of payment. Normally the crediting is done within 2/3 working days.

 

2. *Production to order: Costs and delivery times

These products are marked on the corresponding product sheet as: Production to order.

 

Shipping costs:

- FREE shipping from 499,00 € VAT included.

- The shipping cost is € 9,90 + VAT for amounts less than € 499,00.

- These products will be shipped in all cases separately from the products (in stock).

Shipments cannot be combined.

 

Tiempos de entrega:

After placing your order, the products will be put into production immediately after the payment or deposit has been credited, more information in "Payment methods".

The shipment will be made within the time indicated on the product sheet.

The courier service guarantees delivery within 4/5 working days in ALL Europe.

3. Rastreo del paquete

As soon as the package is delivered to the courier, you will be sent an email confirming the shipment.

In that email is the link to follow step by step the route of your goods. But you have to wait until 8 p.m. on the day of the communication for it to be entered into the centralized SDA or DHL systems.

 

Responsibility:

Once the package has been properly packed and delivered to the courier service, Altrovedanza Srl will not be able to do anything else but follow the shipment.

Altrovedanza Srl cannot intervene in case of delays in the delivery of the products.

E.g. Christmas periods, vacations, force majeure, etc.

The customer undertakes in any case to pick up the requested package and to provide an address where someone is always present to sign for the withdrawal of the package.

The cost of packaging is included in the shipping costs.